Thank you for shopping with us! We want you to love your purchase, but if something isn’t right, we’re here to help.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it.
- It must also be in the original packaging (if applicable).
- Proof of purchase (receipt or order number) is required.
Non-returnable items include:
- Gift cards
- Downloadable software or digital products
- Perishable goods
- Personalized or custom-made items
- Sale or clearance items (unless defective or damaged)
How to Start a Return
To initiate a return, please contact us at [your email] with your order number and reason for return. We’ll provide you with a return authorization and instructions.
Return shipping costs are the responsibility of the customer unless the return is due to a defect or an error on our part.
Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
- Shipping fees (if applicable) are non-refundable.
Exchanges
Need a different size, color, or item? We’re happy to help. Please contact us at [your email], and we’ll guide you through the exchange process.
Damaged or Defective Items
If your item arrived damaged or defective, please contact us within 7 days of delivery with a photo and description of the issue. We’ll send a replacement or issue a full refund.
Still have questions?
Contact us
We’re here to help!
